If you seeing the error message 'Status: OANotInitialized' when activating your real-time protection it’s nothing to worry about.
In many cases, you will be experiencing this due to conflicting applications (old antivirus software) or attempting to install a new version of ScanGuard on top of an older version.
You can resolve this common error by simply,
Still experiencing issues? Get in touch...
If you continue to experience issues after this complete the following:
Locate the ScanGuard option in the tray menu and hold the shift key and right-click the icon.
Once you have done this select ‘Generate Troubleshooting Data’, a file will then save to your desktop.
Please attach these files to an email and send it to email@example.com
(We will pass these logs to our development team for investigation and work on the fix as a priority)